Moving online a bigger shock than COVID-19

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I’m a bit ashamed say it, but as an online educator, I’ve been feeling a little smug this week.

I’m not scrambling to convert classes or learn new software, and I’m not worried about the future of higher education as I know it–well, at least not because of  coronavirus pandemic shifts. I’m not faced with high attrition rates because my students don’t know how to use new software, or don’t have data or space in which to use it.

I’m smug because although people I know are still poo-pooing online education as a “real” means of education, these same people are being forced to give it a shot. Ideally, they’d have a much smoother, more welcoming introduction to teaching online, like I did, eight years ago. It would certainly make them bigger proponents of the method. There will a lot of cracks for them and their students to fall through with this instant setup.

But all that aside, instead of basking too much in my “ease” of academic life, I’ve been trying to learn from this disruption. My newsfeeds are full of articles, tips sheets and suggestions.

This article, from Inside Higher Ed offers “practical advice” for temporarily teaching online. There are good points in it, by my favorite, as a seasoned online instructor, are:

Create a class communication plan so students know where to go and what to expect; address questions like:

  • Where to send questions
  • How quickly will you respond to emails; how quickly will you respond to discussion posts
  • How to reach you with any urgent needs or questions
  • What sort of regular communications you will send out to the class (e.g. weekly reviews and/or updates)

I like these points because students need some stability amid this shift, and telling them what they can expect from their instructor is ALWAYS a good policy. It’s even more important online, where they don’t get to connect physically.

Another piece, this one from The Chronicle of Higher Education, points out that

Shock doctrines make emergencies the new normal — they turn temporary exertions into permanent expectations. American higher education has already endured several slow-moving disasters over the past 40 years: the radical defunding of public institutions, the casualization of academic labor, the militarization of campus security, and the erosion of faculty governance. As a result, the very instructors now tasked with the herculean transition are already working in extreme conditions: Somewhere between two-thirds and three-quarters of college and university teaching is performed by non-tenure-track faculty members or by graduate students, many of whom conduct heavy course loads without health insurance and with suppressed wages, housing insecurity, and stifling debt.

In essence, the problem is that instructors are being asked to turn their classes into virtual classes in a split second (compared to how long it takes to truly prep a class), and they are already overburdened. When asked to do this, and then doing it becomes acceptable, what else will universities ask of these folks?

The answer, in part, lies in this third piece, from Rebecca Barrett-Fox. As a writing coach, teacher and researcher, Barrett-Fox seems to have a lot of irons in the fire. We all do, I get it. I just appreciate that she’s not just in academe.

Her points 2, 3 and 14 are the best balancing act I’ve seen thus far:

2. Do not require synchronous work. Students should not need to show up at a specific time for anything. REFUSE to do any synchronous work.

3. Do not record lectures unless you need to. (This is fundamentally different from designing an online course, where recorded information is, I think, really important.) They will be a low priority for students, and they take up a lot of resources on your end and on theirs. You have already built a rapport with them, and they don’t need to hear your voice to remember that.

14. Don’t do too much. Right now, your students don’t need it. They need time to do the other things they need to do.

Barrett-Fox offer practical advice that is geared toward sanely navigating this moment/semester as an instructor, but she’s put some thought into how that will spill over and help students, too.

After all, anyone who teaches, who puts in the hours, the research and the organization–virtually or in-person–does so because it’s something they enjoy, and they want their students to get something out of it too. This is a key thing to remember as universities fret over what this might mean for their bottom lines. Now is not the time to worry about that. Students, staff and faculty should come first.

I’m continuing to learn from my peers as they/we muddle through what it means to teach in 2020, but right now, I’m also feeling extremely lucky that my creative writing students and I can just hang out and do our thing. This week they’re working on scene and setting, and they’ve read “High in Hell,” which does such a great job of bringing the African country Djibouti to life though scene and setting. I’d like to say everyone should read this piece of literary journalism to understand just how lucky we here in the US are, lucky to have tech disruptions and tech and any resources at all.

One response to “Moving online a bigger shock than COVID-19”

  1. […] A few days ago, I said I felt a bit smug about the security of my professional world being a digital one. That was probably a crappy way to word things, but it was true. I felt good about my work life amid the instant changes others were dealing with. Yet at the same time, I know that even the online world is in for a series of real disruptions over the next few months. It’s not just the education sector that is feeling rattled; offices that can are now put in the position of granting work-from-home status to employees despite years of saying no to such things. I’m happy to see this happen; in fact, I left my last desk job because I could not work from home, although my job required that I sit at a computer all day…which I could do at home. […]

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